For this post, we're going to focus on some resources for those affected customers. (Click on the following if you'd like to read more about Competitive Bidding and it's effects.) Customers may find that their current DME supplier can no longer serve them depending on their rental status, and be forced to switch to another supplier they do not know and who does not know them. In some cases, DME companies have already or are considering closing their doors if they were not awarded a contract under competitive bidding. Obviously, this leaves Medicare beneficiaries scrambling to find another supplier. All these changes to the companies providing DME, of course, ultimately has an impact on the customers and their care.
So, if you're a Medicare beneficiary looking to get further educated on competitive bidding, want to share your story of how this legislation has affected you and your care, or want to contact officials to call for the repeal of competitive bidding, check out the resources below.
Resources for Medicare Beneficiaries:
- Medicare.com (not government affiliated)
- AAHomeCare.org - (industry perspective on competitive bidding and how to act)
- PeopleForQualityCare.org - (VGM organized competitive bidding patient advocacy)
- People for Quality Care - handout with real customer testimonials
How to Act:
- Medicare Beneficiary Complaint Hotline - Call the Medicare complaint hotline at 1-800-404-8702. The hotline is available for anyone who is having any kind of problem as a result of Round 2 or Round 1.
- Visit the People for Quality Care Action Center for information on how you can help.
- AAHomecare - Send an email to CBRound2Problems@aahomecare.org telling us what effects the bidding program will have on you, your family, your business or your community. AAHomecare is collecting stories to let Congress, Medicare, CMS, and the media know just how bad the bidding program really is.
- Meet with your representative face to face when they are home in your district.